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Barcelona 2025: Quertum Celebrates Its First Global Meetup.

Written by Kalynovska Kateryna on . Posted in Quertum News.

Happy Anniversary Quertum-team! A 5 years Journey of Connection, Growth, and Development.

We’re making it happen! For the first time ever, Quertum brings the whole team together in one place. No more video calls, no more chat messages – just real, face-to-face connections. Barcelona 2025 will be our moment, a turning point that transforms us from a group of colleagues into a truly united global team.

2025 marks the 5th anniversary of Quertum, a journey of incredible growth, innovation, and success. We’ve come a long way and the momentum is only accelerating!

From the local event to vision for the future

It all started small back in September 2024, when we had our first-ever in-person meetup, but only locally. It was an unbelievable experience, but we knew it was just the beginning. 

This time, we’re going way bigger. From the very first session, the energy will be electric. Strategy deep dives, innovation workshops, security insights — every discussion will push us forward. Let’s be honest, it will feel amazing to brainstorm together in the same room instead of through a screen.

The Power of Real Connections

The real magic will happen in between — on coffee breaks, rooftop gatherings and those spontaneous, late-night conversations where ideas flow as freely as the drinks. We’ll laugh, share stories and get to know each other beyond online meetings. It will be a reminder that at the heart of everything we do, it’s people who matter most.

A Well-Deserved Celebration

Of course, no milestone should go uncelebrated. We’ve worked hard to get here and Barcelona will be the perfect place to hit pause, raise a glass and appreciate just how far we’ve come. Because this won’t just be a checkpoint—it’ll be the start of something even bigger.

Join Quertum on This Journey

As we count down the days to Barcelona 2025, we invite you to be part of this exciting moment with us. Follow us on LinkedIn for live updates and insights from our first global meetup!

Here’s to Barcelona 2025. Here’s to the future. And here’s to all the amazing moments still ahead!

Want to learn more about our story and the people behind Quertum’s success? Visit our About Us page to see who we are and what drives us forward. If you’re inspired to grow with us, check out our Career opportunities and be part of our journey.

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Uncover the DORA Support from Quertum Service

Written by Kalynovska Kateryna on . Posted in Regulatory compliance.

Understanding DORA 

The Digital Operational Resilience Act (DORA) is an EU regulation that strengthens digital resilience in the financial sector. It applies to banks, insurers, investment firms, and other organisations. They must manage ICT risks, secure operations, and ensure continuity against cyber threats and IT failures.

DORA is primarily focused on the Information Communication Technology (ICT) tools, systems, and third-party services used by the financial sector. Organisations must assess and mitigate ICT risks across their entire operations, including external technology providers.

With DORA becoming fully applicable on January 17, 2025, financial institutions must ensure they comply with a range of risk management, incident reporting, and resilience testing requirements.

Quertum Service in Digital Operational Resilience Act Context

While Quertum is not directly subject to DORA. In the same time, we recognise the importance of this regulation for our customers, including those who are directly impacted and those serving DORA-regulated clients.

As a provider of secure document management and customer communication management, we actively support our customers in aligning with DORA requirements. Our solutions help organisations strengthen their digital resilience, improve data security, and ensure compliance with regulatory standards.

Should your Financial Institution Trust Quertum in DORA Landscape?

At Quertum, we understand that financial institutions must ensure compliance with DORA while maintaining operational efficiency and security.

Therefore, we provide peace of mind and confidence by taking a range of actions associated with the 5 pillars of DORA regulations:


✅IT Risk Management. Institutions must establish a comprehensive IT risk management frameworks. With ISO 27001:2022, certification, we review risks carefully and take all needed actions to mitigate or remove them.

✅IT Incident Reporting. Companies must promptly report any significant ICT-related incidents to their respective regulators. We’ve got this covered too via the development of a range of Incident Management documents. Our approach to these requirements supports a coordinated response mechanism for incidents.

✅ Digital Operational Resilience Testing. We regularly test Quertum systems for business continuity, disaster recovery, and vulnerabilities. These checks future-proof our resilience against IT disruptions.

✅ IT Third-Party Risk Management and Oversight. This is a real differentiating factor for us. Moreover, we do not outsource any development activities or engage third-party IT providers.

✅ Information and intelligence sharing. Sharing information about cyber threats with different financial entities helps improve overall robustness within the industry. We are committed to sharing security awareness threads & trends with all interested parties. We also keep our team up to date with regular awareness training and source best practice advice from a range of trustworthy sources.

Get Ready for DORA Compliance with Quertum

Although Quertum is not directly subject to DORA, we still recognise the importance of this regulation for our customers and their extended networks. That’s why we’ve created a DORA-readiness overview—outlining our key commitments and actions to support financial institutions in achieving compliance.

Industries such as finance, banking, insurance ace significant challenges in an increasingly dynamic security landscape. We’re always here to answer any questions that may arise as you search for the right solution to meet your needs.

Contact

Written by IT Administrator on .

Get a free 30-min discovery call with our experts

Have any questions in mind? Our team is here to guide and support you every step of the way. Whether you need more information about our services or require technical assistance, we are here to help.

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    Maciej Majewski, CEO

    Polish Team

    [email protected]
    +48 (0)791 103 663
    Pańska 73, 00-834 Warszawa

  • Tony Alvis

    Tony Alvis, Sales Representative

    The UK Team

    [email protected]
    +44 (0)7757 968116
    Unit 2, Ash House, Tanshire Business Park, Shackleford Road, Elstead, GU8 6LB

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    Craig Prince, Founder

    USA Team

    [email protected]
    +1 (302) 208-0169
    855 Boylston Street – Suite 1000 – Boston MA 02116

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Migration from Legacy Systems to Quadient

Written by IT Administrator on .

Efficient Migration from Legacy Systems to Quadient

Migrate processes and templates from StreamServe, DOPiX, ISIS Papyrus, HP Exstream and Assentis and other legacy systems to Quadient.
Smooth, error-free migration process that minimises customer involvement, avoids disruptions to production, and maintains high quality.
No disruption, downtime or negative impact on your end customers.

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Why to migrate?

Nowadays digital environment, businesses must evolve and modernise their systems to remain competitive.

Sounds generic? Here for you to see:

Legacy systems often become bottlenecks that limit scalability, efficiency, and the ability to innovate. Quertum Migration team is here to help organisations transition from outdated systems to scalable and data-loss preventing solutions, ensuring smoother operations and reducing the need for additional manpower.

When Is the Right Time to Migrate to Quadient?

Meet operational red flags to switch to the efficient CCM platform.

  • Mergers and Acquisitions

    When companies acquire other organisations or systems, acquiring new companies, there is a need to integrate different legacy systems into a unified platform. Quadient’s migration services help consolidate systems quickly, securely, and without disrupting daily operations.

  • Outdated Legacy Systems

    If your current system (e.g., StreamServe, Dopix, Papyrus, HP Extreme, Assentis) is becoming too expensive to maintain, lacks scalability, or has limited support, it may be time to migrate to Quadient. Our platform provides more modern capabilities, improved security, and long-term support.

  • Business Growth and Scalability

    As your business grows, your communication and document management needs evolve too. Migration to Quadient provides you flexibility, so you can scale with your business, ensuring you are always equipped to handle growing volumes and changing demands.

  • Security Concerns

    If your existing systems are becoming a security risk or are no longer compliant with industry regulations and GDPR, migrating to a more secure and modern platform like Quadient is critical. Our solutions are designed to ensure data security and compliance, reducing potential risks.

  • Cost Reduction and Efficiency

    If you are facing high operational costs or inefficiencies with your current system, migrating to Quadient can reduce costs by streamlining your processes, offering better resource management, and enhancing automation.

  • Innovation Needs

    When your current system can’t support the innovative features or modern channels (e.g., email, digital communications) that your business requires, Quadient’s platform offers advanced features that improve customer engagement and communication efficiency.

We ensure smooth and efficient migration with the following steps

  • Development of Processes

    1

    Based on provided requirements, we design and develop processes to enable document creation in Quadient.

  • Code Review

    2

    Our skilled developers perform thorough reviews to ensure adherence to quality and functionality standards.

  • Template Creation

    3

    We create styles, base data definitions, and templates tailored to your organisation’s needs.

  • Document Creation

    4

    Using these templates, we build, test, and fine-tune your documents for Quadient.

  • Internal Quality Control

    5

    Our dedicated team conducts rigorous testing to identify and address any issues before implementation.

  • Implementation and Support

    6

    We integrate the new system seamlessly into your environment, ensuring minimal disruption and ongoing support for any post-migration needs.

Case Study: Migration from DOPiX to Quadient

Don’t wait until support runs out or compliance risks escalate.

Discover how a leading German insurer is future-proofing 5,000+ mission-critical documents without downtime, disruption, or compliance risk. Read the full case study and see how Quertum turns legacy complexity into business clarity.

Read Case Study

REACH OUT TODAY AND START YOUR JOURNEY TO GREATER EFFICIENCY AND GROWTH.

Schedule a free discovery call with our expert to plan your system migration today

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About

Written by IT Administrator on .

About Quertum

We believe that great communication is the backbone of every successful business. That’s why we empower organiations across Europe to transform the way they connect with their customers — smarter, faster, and more effectively.

Find out how we can help you to unlock the full potential of Customer Communication Management and feel free to read our Case Studies and Blogs.

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Who are we?

Quertum is a Digital and Business Transformation company, and it is home to the largest Quadient Consultancy team in Europe. As part of its mission, Quertum is committed to delivering the most effective Customer Communication Management (CCM) solutions. To achieve this, the company has assembled a team of top-tier Quadient professionals. With this team in place, Quertum brings a clear vision to life: to not only lead the market in Quadient integration, but also drive continuous innovation.

Quertum is proud to be a Silver Partner of Quadient

Learn More about Quadient

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Maciej Majewski, the CEO, Kateryna Kalynovska, the Marketing Executive, Leszek Boniecki the sales Representative and Łukasz Szczepański the CTO are next to Quertum booth and roll-ups of Quertum services. Photo on the tradeshow event.

Quertum in Numbers

  • +90 Dedicated Professional

    We are proud of our specialists who play a key role in delivering digital transformation and implementing innovative solutions of Customer Communication Management, Document Management & Customer Experience.

  • 8 Years on EU Market

    Over the past 8 years, Quertum’s professionals have built a solid reputation as experts in digital transformation, communications management, its optimisation and customisation to the local business logic.

  • More than 100 clients 

    Over 100 clients have put their customer experience in the hands of professionals, increasing not only its operationability and the speed of integration but also implementing cost-effective strategies while staging compliance. Process automation has made our clients adapt faster to a rapidly changing market while keeping costs down. 

Our Expertise

From System Migration to Fully Automated CCM with no stress

No matter where your destination is, Quertum will get you there faster and smarter.

Our team brings unparalleled expertise in both Quadient systems and business processes, which allows us to not only meet but consistently exceed customer expectations. Thanks to our deep understanding of Quadient architecture, we are able to identify opportunities, streamline workflows, and unlock the full potential of Quadient Customer Communication Management platforms. As a result, we ensure maximum efficiency and effectiveness across every project.

Read our Case Studies

Our Values

At Quertum, we embody Reliability as a core value.

  • Easy-Going Professionalism

    We foster open communication and strong relationships with our clients and partners.

  • Trustworthiness

    Our commitment to integrity and honesty builds trust, making us a dependable partner in all our business endeavours.

  • Proactivity

    We anticipate challenges and opportunities, taking the initiative to drive innovation and stay ahead in the ever-evolving digital landscape.

We provide Clear Digital Transformation

At Quertum, we offer truly reliable and bespoke capabilities to organisations of all sizes. Whether we are guiding clients through their first digital transformation journey, implementing custom solutions, or driving long-term strategic change, our approach remains adaptable and results-driven. After all, we understand that Digital Transformation is not a destination, but rather an evolving journey. By merging technology, strategy, and cultural change, we help shape the future of business success.

Services

Solutions

We speak your language

With regional offices in the UK, Poland and USA, the Quertum team provides tailored solutions designed for diverse markets.

Speaking English, Polish, Finnish, German, French, Spanish, Swedish and Ukrainian, we ensure clear communication and seamless localisation, enabling smooth collaboration across regions.

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Stay close to what really matters in CCM and accessibility. Subscribe to our monthly newsletter and get a clean, no-noise dose of Quertum updates, industry insights, and the most important EAA & document accessibility news — delivered with zero spam, only real value.

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Written by IT Administrator on .

End-to-end customer communication for your business logic

Scale as your business does. Stay compliant and reliable for your customers. Omnichannel at every touchpoint.

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Clear communication, no space for confusion

Managing customer communications in a regulated industry isn’t simple — and you shouldn’t have to figure it out alone.

We support organisations in building, migrating, and maintaining Customer Communication ecosystems: from legacy exits and cloud deployments to accessibility compliance and continuous optimisation. Our role is to remove bottlenecks, reduce operational risk, and keep your communication engine stable under regulatory pressure.

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    Banks

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    Insurances

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    Print-service providers

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    Utility companies

Get the Document Accessibility and Template management insights from our exclusive material

Before you commit budget or start remediation of your communications PDFs, get a clear view of what accessibility actually means for your documents under the European Accessibility Act.

This material breaks down:

  • which documents are in scope (contracts, statements, policy documents, regulatory communications)
  • where accessibility typically fails in real CCM environments
  • how to assess your current templates without heavy technical effort
  • what a scalable, compliant setup looks like in practice

Avoid guesswork, reduce internal friction, and approach accessibility with a structured plan based on real cases from banking and insurance.

P.S. Send this to your Product Owner, Head of Operations, and Compliance team.

Get the White Paper

A short animated preview scrolling through the Quertum white paper titled “The EAA Trap: Your Web Accessibility Isn’t Enough,” showing the cover and introduction pages.

Our Services

All about empowering your business with cutting-edge technologies for saving resources. Maximise the potential and eliminate your tomorrow risks.

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    Quadient Standard Integration

    Seamlessly onboard to your Quadient ecosystem with our standard integration services. We ensure smooth deployment, adapting solutions to fit your workflows while optimising performance for long-term success.

    Learn more

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    Quadient Maintenance

    Keep your Quadient platform operating at peak performance with our comprehensive maintenance services. From hotfixes and upgrades to scalability and security optimisation, we take care of the essentials so you can focus on your business goals.

    Learn more

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    Migration from Legacy Systems to Quadient

    Migrate effortlessly from legacy systems like StreamServe, DoPix, Papyrus, Assentis and HP Exstream to the robust Quadient platform. Our service ensures data integrity, smooth transitions and future-ready solutions.

    Learn more

  • PDF Accessibility and EAA Compliance

    Be prepared for your accessibility check and audit. Invest in truly accessible PDF templates and documents for your European Accessibility Act readiness. Run your PDF accessibility, create clear experience for all users and be protected from EAA penalties.

    Learn more

  • Quadient Consultancy and Advisory

    Leverage our expert consultancy to squeeze the maximum from your Quadient solutions. From optimising configurations to strategic advisory, we help you address specific challenges and unlock new opportunities.

    Learn more

  • Quadient Trainings

    Empower your teams with in-depth training on Quadient tools and processes. Our tailored programs ensure your staff is equipped to maximise the potential of the solutions, driving efficiency and ROI.

    Learn more

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    Tailored Customer Communication Development

    Whether you need a bespoke solution for your dream workflow with seamless connection, we manage your software development and environment, enabling integration with your systems, delivering enhanced performance, and providing ongoing updates so you can focus on driving business success.

    Learn more

Get Your Own Quadient-Based Solution

Enhance customer communication and ensure regulatory compliance with no processing silos. Make your environment work with your rules. 

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Quadient Platform-as-a-Service

Our Quadient Platform-as-a-Service (PaaS) offer is designed for organisations that rely on high-volume, regulated customer communication — such as banks, insurers, utilities, and public sector institutions. It’s ideal for teams seeking full control over their communication flows without the burden of managing infrastructure.

Leverage the power of Quadient’s cloud infrastructure with our Quadient PaaS offering. We provide a fully managed environment, ensuring secure, scalable solutions tailored to your business needs while simplifying operations and keeping you future-ready.

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Trusted by

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    Lars Lundström, Head Of Business Integration Management

    “I have worked with Quertum more than 5 years and during that time we have had a great cooperation and developed our business together with highly skilled consultants and services. Our collaboration has been in many different areas such as customer integrations, digital products and help from specialists in various areas e.g. training, development projects, process streamlining and review of quality processes. Whenever we have had a need for help Quertum has always stepped up and offered us different solutions.”

    LinkedIn

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    Roeland Steenge, IT Director

    “Our first call with Quertum felt like dialing 911 during a crisis. Our previous partner lacked the critical skills required for a high-stakes project demanded by our customer, putting the entire endeavor at risk. After a detailed emergency call with Craig, he and his team were on a plane to the Netherlands the next day, ready to tackle the challenge head-on. Quertum not only delivered on their promises but also transformed a potential disaster into a remarkable success, exceeding our customer’s expectations and leading to additional contracts. Their commitment didn’t end with this heroic performance; they’ve continued to nurture a long-term partnership with us, always ready to collaborate. With their seasoned team’s deep expertise in the CCM market and an A+ rating in both technical and managerial capacities,

    LinkedIn

Our Mission

Simplifying and modernising Customer Communication Management for businesses.

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We realise that utilising complex solutions and software for Customer Communication Management can be challenging, often leading to hesitation about making the right decisions in the path toward Digital Transformation. We ensure that software like Quadient provides maximum benefit for your business. By complying with industry-related standards, including GDPR, ISO and Accessibility, we deliver services, solutions and products that meet market needs, ensuring a secure and future-proof tomorrow.

Whether you choose PDF Accessibility Implementation or Quadient Integration or would like your independent Quadient PaaS solution, our team stands ready to guide you every step of the way, empowering your business to thrive in an ever-evolving digital landscape. We help to squeeze maximum from your investment to Quadient CCM, making this solution a superpower to drive your business constantly.

Let’s drive your
Digital Transformation Together.

Schedule a free consultation with our team to explore how we can help you achieve your goals.

Book a Call

About Quertum

Quertum is Digital Transformation company based in Warsaw with the biggest Quadient Consulting team in Europe. With regional offices in the UK, Poland and USA , our team delivers Tailored Customer Communication solutions, PDF Accessibility and Data Migration services for your niche and market, speaking 8 of the most popular European languages to ensure effective communication and localisation.

Quertum is a Silver Partner of Quadient, offering expert solutions and services to help businesses optimise their customer communication and document management.

We proudly serve clients and implements projects in 15 European countries. In 2023, we expanded our presence to new markets such as Germany, Ireland, and the Netherlands, where we have successfully implemented our advanced digital solutions, strengthening our position as an industry leader.

Our team brings a wealth of experience, expertise, and passion to the table, ensuring that our clients receive the best possible service and Customer Communication Management solutions. We can help you to deliver personalised, connected, and compliant omnichannel experiences for your customers.

We’re Here to Help: Connect with Us and Experience the Power of Seamless Communication

Have any questions or feedback? Our team of experts is here to guide and support you every step of the way. Whether you need more information about our products or require technical assistance, we’re just a message or call away.

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