Adobe Experience Manager End of Life: What It Means for Communications-Generating Teams in Banking and Insurance
Any communications operations lead or manager who has kept a legacy platform running beyond its pri…
Modernise vs Migrate the CCM: How BFSI Decide on Their CCM Transformation
Your platform still runs, but every new channel, every regulatory change, and every personalisation…
Quadient Operating Models: Choosing How to Manage Your Output System Effectively
Quadient Inspire is chosen, and go-live is several months away. At the same time, there is no Quadi…
Where Your CCM Lives: Choosing Deployment Models for Regulated Customer Communication Management
By the time the business realises that pushing a single template change takes weeks, because the re…
Why Enterprise CCM Needs a Strategic Partner, Not Just a Platform
The platform decision absorbs most of the attention. The failures show up somewhere else entirely…
True Cost of Legacy CCMs: How Systems Like Exstream, DOC1, Assentis, DOPiX, Papyrus Are Quietly Stealing Your Resources
We are seeing a pattern repeat itself across nearly every large-scale Customer Communications Manag…
Migration Made for You: Quadient vs OpenText Comparison. Which CCM Does More for Your Business?
You might assume that CMM migration begins the moment it appears in a company strategy document. Mo…
How PaaS Enables Scalable & Controlled Customer Communication Operations in Regulated Industries
09:15 – Compliance flags a mandatory disclosure update. One sentence across all contracts. 09…
AI and Automated PDF Accessibility in Regulated Industries: Opportunity or Trap?
Let’s imagine you are a Product Owner on a quiet Friday afternoon (or perhaps there’s n…