Uncover the DORA support from Quertum & Joisto service

Understanding DORA 

The Digital Operational Resilience Act (DORA) is a European Union regulation designed to strengthen the digital resilience of the financial sector. It applies to banks, insurance companies, investment firms, and other financial organizations, requiring them to manage ICT risks, secure their digital operations, and ensure business continuity in the face of cyber threats and IT failures.

DORA is primarily focused on the Information Communication Technology (ICT) tools, systems, and third-party services used by the financial sector. Organizations must assess and mitigate ICT risks across their entire operations, including external technology providers.

With DORA becoming fully applicable on January 17, 2025, financial institutions must ensure they comply with a range of risk management, incident reporting, and resilience testing requirements.

Quertum and Joisto service in DORA context

While Quertum and Joisto are not directly subject to DORA, we recognize the importance of this regulation for our customers, including those who are directly impacted and those serving DORA-regulated clients.

As a provider of secure document management, customer communication management and digital archiving solutions, we actively support our customers in aligning with DORA requirements. Our solutions help organizations strengthen their digital resilience, improve data security, and ensure compliance with regulatory standards.

Should your financial institution trust Quertum & Joisto in DORA landscape?

At Quertum and Joisto, we understand that financial institutions must ensure compliance with DORA while maintaining operational efficiency and security.

We provide peace of mind and confidence for our customers by ensuring that we take a range of actions associated with the 5 pillars of DORA regulations:

✅IT Risk Management. Institutions must establish a comprehensive IT risk management frameworks. As part of our certification to ISO 27001:2022, we carefully review our risks and take all necessary actions to mitigate or remove them.

✅IT Incident Reporting. Companies must promptly report any significant ICT-related incidents to their respective regulators. We’ve got this covered too via the development of a range of Incident Management documents. Our approach to these requirements supports a coordinated response mechanism for incidents.

✅ Digital Operational Resilience Testing. Quertum and Joisto systems are  regularly tested (business continuity, disaster recovery testing supported by regular penetration and vulnerability tests)to future-proof our digital operational resilience abilities against IT disruptions.

✅ IT Third-Party Risk Management and Oversight. This is a real differentiating factor for us. We do not outsource any development activities or engage any third party IT providers.

✅ Information and intelligence sharing. Sharing information about cyber threats with different financial entities helps improve overall robustness within the industry. We are committed to sharing security awareness threads & trends with all interested parties. We also keep our team up to date with regular awareness training and source best practice advice from a range of trustworthy sources.

Get ready for DORA compliance with Quertum and Joisto

While Quertum and Joisto are not directly subject to DORA, we recognize its significance for our customers and their extended networks. That’s why we’ve created a DORA-readiness overview—outlining our key commitments and actions to support financial institutions in achieving compliance.

Industries such as finance, banking, insurance ace significant challenges in an increasingly dynamic security landscape. We’re always here to answer any questions that may arise as you search for the right solution to meet your needs.