Accessibility Tools

Skip to main content

PDF Accessibility Services for Templates and In-use Documents

Truly accessible PDF templates and documents for your European Accessibility Act readiness. Run your PDF accessibility, create clear experience for all users and be protected from EAA penalties.

84% of companies plan to improve their accessibility processes and PDF communications this year.

Even among the “fully ready,” only 19% have actually transformed their processes to prevent future accessibility issues.

Document Accessibility for Industries
Where Accuracy is Paramount

Our handcrafted approach combines automated checks with manual reviews, so your PDFs meet all accessibility standards, preserve legal and visual accuracy.

Accurate Tagging

Accurate tagging of headings, paragraphs, tables, form fields and lists for seamless navigation. Ensured reading order control using the tags tree to maintain logical flow for assistive technologies.

Meaningful Alts and Correct Metadata

Meaningful text alternatives for all visual elements (charts, logos, icons). Title, author, subject and keyword metadata filled out correctly. 

Precise Navigation

Precise navigation for screen readers and assistive tools, ensuring an inclusive experience with bookmarks creation and added tagging links with descriptive text and functional destinations.

Multi-language Document Support

Implemented Section-level language tagging if documents include multiple languages. Prevented mispronunciations for screen reader.

Support for Complex and High-Volume PDFs

Proven capability to process, remediate, redesign, or recreate accessible PDFs — even in large-scale, technically complex projects, with or without data migration.

Meets Business Expectations

Quality Assurance (QA) testing and User Acceptance Testing (UAT) for every PDF — both templates and documents in use. Internal checklists for WCAG 2.1 AA and PDF/UA compliance.

Don’t know where to start EAA preparations? 

For the first touchpoint, you can download our WCAG 2.1 and PDF Accessibility guides for free (no email address is required)

Details Make the Difference.

When it comes to compliance and communication, even the smallest inconsistency can undermine trust. That’s why we go beyond technical fixes.

We preserve the tone of voice your customers recognize, the design elements that define your brand and the content accuracy your auditors demand.

Whether it’s a customer contract, policy document, or onboarding guide — Quertum serves flexibility with or without altering its layout, supporting your preference, design code and visual identity.

Side-by-side comparison showing the results of a PDF accessibility remediation process. On the left ("BEFORE"), a scanned document with poor structure fails multiple checkpoints in the PDF Accessibility Checker 2021, marked with red Xs (e.g., PDF Syntax, Tags, Alternate Descriptions). On the right ("AFTER"), the same document is remediated, now clean and structured, passing all accessibility checks in the PDF Accessibility Checker 2021. Green checkmarks confirm compliance, and the layout is visually improved for clarity and readability. Green arrows illustrate the transformation process.









Ask ChatGPT

Secure and Reliable PDF Accessibility with Quertum

General Data Protection Regulation

ISO 9001

ISO 27001

PDF/UA

Start your Accessibility Implementation and Become Compliant with EAA

What is the EAA?

The European Accessibility Act (EAA) is a landmark piece of legislation adopted by the European Union (Directive (EU) 2019/882) aimed at improving the accessibility of products and services for people with disabilities across the EU.

This includes not only websites and mobile apps, but also PDF documents, e-books, self-service terminals, ticketing systems and customer-facing communications across sectors like banking, insurance, retail and transportation.

Key Deadlines

Date: June 28, 2025. By this time, all covered digital content — including PDFs and office documents published online — must meet accessibility standards.

The key 2030 deadline under the European Accessibility Act refers to the end of the transitional period for legacy products and services.

Risks and Penalties of Being Inaccessible

While most companies focus solely on making their UX/UI EAA-compliant, accessibility goes far beyond just the web. PDF documents, forms and digital communications are equally in scope under the European Accessibility Act.

  • a green tick
    Ensuring your PDFs are ISO 14289 compliant, you’re eliminating the risk of financial penaltie. It ranges from €5,000 to €600,000+ for initial violations and up to €1,000 per day for ongoing non-compliance.

Affected Industries

Every industry should be aware. But some sectors are under greater pressure, especially those providing essential, everyday services.

Banking, financial services and insurance companies should be particularly aware of the EAA., as they handle a massive volume of communications. Much of it is in PDF format and should meet accessibility standards.

Why Making PDFs Accessible Matters Now More Than Ever?

In sectors like utility, banking and insurance, PDFs are everywhere: from account statements and contracts to onboarding forms and claims documents. They’re the primary way we communicate with customers. If those documents are not accessible, the company is not compliant

When accessibility issues are found late, companies are forced into costly remediation:

  • Hiring external vendors for service ‘here and now’. This leads to even higher expenses.

  • Converting thousands of legacy PDFs under tight deadlines, which could cause management silos

These last-minute fixes cost more and deliver less than proactive planning.

Why Choose Manual PDF Accessibility Implementation?

  • Precision and Accuracy: Avoid automation errors or overlooked elements with meticulous attention to detail. Unlike AI and automated solutions, our service provide 100% accessibility and prepares your today’s communication from tomorrow’s audits.
  • Custom Solutions: Keep your tone-of-voice for unique documents, complex layouts and document’s intent
  • Enhanced Usability: Accessible PDFs are reviewed and structured by humans — because they’re meant to be used by humans. Designed specifically for real users and assistive technologies, they ensure that clients with impairments receive accurate information in their preferred format of communication.

Case Study: PDF Accessibility for Leading Finnish Bank

Learn how Quertum’s manual accessibility provision expertise enhanced compliance, usability and customer satisfaction for a major financial institution.

Illustration of a mountain representing the journey toward accessible digital documents. The mountain is divided into ascending levels labeled from bottom to top: “PDF,” “PDF/UA,” “WCAG,” and “Usability,” with a red flag at the peak. A dotted line with red dots marks the path upward, symbolizing progressive improvement in accessibility and user experience. The background features dark blue mountains and a gradient night sky.
IT’S EASY TO CHECK YOUR PDF ACCESSIBILIY, BUT WHAT ABOUT:

Accessibility, which resonates with your Brand Identity and keeps you away from EAA penalties

Act now to ensure compliance. Contact us today for PDF accessibility solutions that deliver precision, usability and peace of mind.

Our latest news, customers stories, brochures and white papers

Learn more to get broader vision on quality Customer Communication Management

EU Accessibility Act in the Nordics: Consistent, Contextual, and Culturally Anchored

In our previous articles, we outlined how countries like France, Poland, Germany, and the Netherlan…

EU Accessibility Act in the Netherlands: Systematic and Sector-Integrated

In our previous articles, we reviewed how France, Poland, and Germany implemented the European Acce…

EU Accessibility Act in France: Uncovering the RGAA

In our previous articles, we examined EU Accessibility Act in Poland and Germany have implemented t…