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Arm Your Compliance Strategy with Actionable Insights

Acceptance
standing white paper booklet with a purple header titled “White Paper.” The cover shows a laptop displaying a banking statement and the title “The EAA Trap: Your Web Accessibility Isn’t Enough. How PDFs Are Becoming the Next Audit Threat,” with the Quertum logo at the bottom.

What is Included in the White Paper?

Together, these insights give decision-makers a complete blueprint for turning inaccessible, high-volume document workflows into fully compliant, future-proof, customer-friendly communication ecosystems.

Alt text: icon showing legal compliance: a document with checkboxes and a judge’s gavel placed over it, symbolising regulatory requirements, audits, or policy enforcement.

Outlined practical obligations for digital documents based communications

Get a precise breakdown of what the European Accessibility Act requires from organisations that produce customer-facing documents like contracts, statements, bills, policies, onboarding materials, disclosures, and self-service communications. 

Alt text: Icon of an open hand holding the universal accessibility symbol with a checkmark, representing supported or verified accessibility compliance.

WCAG 2.1, EN 501 349 and PDF/UA standards and how business should comply with it

The white paper shows how these standards connect, how they influence each other, and how they convert into real operational decisions across templates, components, metadata, and automated rendering.

Icon of a computer monitor displaying a folder with a gear inside and up/down arrows around it, representing automated document management or system-driven file processing.

Where PDF accessibility breaks down, and how to build scalable fixes into CCM workflows

A deep-dive into the hidden failures inside enterprise PDFs. The white paper shows why these issues happen, how they silently accumulate inside CCM pipelines, and how to eliminate them permanently.

A visual explaining the real-world consequences of inaccessible PDFs. The top section highlights three risks: “Regulator scrutiny or financial penalties,” “Customer complaints or churn,” and “Brand damage and reputational loss.” Below it, a table lists accessibility-related fines across European countries. Austria: up to €80,000; Poland: up to €200,000 or 10% of annual turnover; Czech Republic: up to €400,000; France: up to €300,000; Germany: up to €500,000; Hungary: €3,000–€50,000 or 5% of turnover; Italy: up to €40,000 or up to 5% of turnover for private entities; The Netherlands: up to €90,000.

2026 brings consequences for inaccessible documents.
Don’t wait to find out the hard way

In 2025, digital inaccessibility stops being a “nice to fix” issue and becomes a measurable business risk. For organisations built on digital documents like PDFs, forms, statements, applications, the European Accessibility Act changes the equation completely.

The law was designed to close the gap between the 24% of Europeans living with impairments and the essential services they rely on every day: banking, insurance, utilities, and the public sector.

For these industries, inaccessible documents now directly translate into:

  • Financial penalties under EAA enforcement
  • Erosion of customer trust
  • Competitive disadvantage against compliant organisations

And learn how to reach the European Accessibility Act compliance with efficient approach.

Reaching full compliance with the European Accessibility Act isn’t about checking a single box. It’s about aligning three core standards that define, enforce, and operationalise accessibility across all customer communications.

  • Unify and organise your efforts on European Accessibility Act Compliance
  • Understand complex of accessibility implementation and don’t be misleaded
  • Build the future-proofing processes for your document-based communications
Get the White Paper
A visual explaining the real-world consequences of inaccessible PDFs. The top section highlights three risks: “Regulator scrutiny or financial penalties,” “Customer complaints or churn,” and “Brand damage and reputational loss.” Below it, a table lists accessibility-related fines across European countries. Austria: up to €80,000; Poland: up to €200,000 or 10% of annual turnover; Czech Republic: up to €400,000; France: up to €300,000; Germany: up to €500,000; Hungary: €3,000–€50,000 or 5% of turnover; Italy: up to €40,000 or up to 5% of turnover for private entities; The Netherlands: up to €90,000.